{"id":12216,"date":"2016-09-08T00:00:00","date_gmt":"2016-09-08T04:00:00","guid":{"rendered":"https:\/\/livingstagenew.wpenginepowered.com\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/"},"modified":"2026-06-25T09:16:59","modified_gmt":"2026-06-25T13:16:59","slug":"livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni","status":"publish","type":"transaction","link":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","title":{"rendered":"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento"},"content":{"rendered":"\n<p><strong>Livingstone ha annunciato il rifinanziamento di <\/strong><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.afni.com\/\"><strong>Afni, Inc.<\/strong><\/a><strong> da parte di <\/strong><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.regions.com\/personal-banking\"><strong>Regions Bank<\/strong><\/a><strong>.<\/strong><\/p><p>Il team Debt Advisory di Livingstone \u00e8 lieto di comunicare il rifinanziamento di Afni, Inc. (\u201cAfni\u201d o la \u201cSociet\u00e0\u201d) da parte di Regions Bank.<\/p><p>Afni \u00e8 un leader nel settore del Business Process Outsourcing (BPO), con centri operativi negli Stati Uniti e nelle Filippine. La societ\u00e0 \u00e8 specializzata nella gestione completa del ciclo di vita del cliente per aziende operanti principalmente nei settori delle comunicazioni e delle assicurazioni. Le soluzioni di Afni vengono fornite attraverso diversi canali, tra cui assistenza telefonica inbound, chat web, social media e servizi di back office. Dal 1990, l\u2019azienda \u00e8 cresciuta da 50 dipendenti nella sede originaria di Bloomington, Illinois, a oltre 5.000 collaboratori distribuiti in sette sedi a livello globale.<\/p><p>Questa operazione rappresenta la seconda collaborazione di Livingstone con Afni nel campo della consulenza finanziaria: nel 2014, il team aveva gi\u00e0 strutturato un finanziamento per la societ\u00e0 con Newstar Financial. <em>\u201cLivingstone ha ancora una volta ottenuto un risultato eccezionale per Afni e siamo entusiasti di collaborare con il nostro nuovo partner bancario Regions Bank per dare seguito ai nostri piani di crescita,\u201d<\/em> ha commentato <strong>Steve Czirjak, Chief Financial Officer di Afni.<\/strong><\/p><p>Afni rappresenta la settima operazione di debt advisory completata quest\u2019anno da Livingstone, che continua a supportare aziende a conduzione familiare e partecipate da fondi di investimento in operazioni di finanziamento e rifinanziamento. <em>\u201cSiamo sempre lieti di lavorare con clienti di lungo periodo e di assisterli nel corso del loro ciclo di vita,\u201d<\/em> ha dichiarato <a rel=\"noopener noreferrer\" href=\"https:\/\/livingstonepartners.com\/it\/team\/tom-lesch\"><strong>Tom Lesch<\/strong><\/a><strong>, Partner di Livingstone<\/strong>. <em>\u201cIn qualit\u00e0 di societ\u00e0 attiva sia nell\u2019M&amp;A che nella consulenza sul debito, siamo in grado di supportare i nostri clienti non solo nella definizione della struttura di capitale pi\u00f9 appropriata o in un rifinanziamento, ma anche in iniziative strategiche, acquisizioni e, infine, nella cessione dell\u2019attivit\u00e0.\u201d<\/em><\/p><p>Il settore del BPO \u00e8 ben conosciuto da Livingstone, che di recente ha concluso operazioni cross-border come la vendita di Grass Roots Group a Blackhawk Network Holdings e quella di CSL a Iconiq Capital. <em>\u201cContinuiamo a osservare una forte attivit\u00e0 nel comparto CRM, che riteniamo favorir\u00e0 ulteriori opportunit\u00e0 di finanziamento e M&amp;A. Questa operazione conferma l\u2019elevata liquidit\u00e0 del mercato per le aziende middle-market solide nel settore dei call center,\u201d<\/em> ha aggiunto <a rel=\"noopener noreferrer\" href=\"https:\/\/livingstonepartners.com\/it\/team\/brennan-libbey\/\"><strong>Brennan Libbey<\/strong><\/a><strong>, Partner di Livingstone e responsabile del team Business Services<\/strong>.<\/p><p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":3230,"template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"client-type":[],"region":[],"sector":[],"service":[],"transaction-type":[],"class_list":["post-12216","transaction","type-transaction","status-publish","has-post-thumbnail","hentry"],"acf":{"team_members":[1489],"date":"20160908","client_type":49,"type":[1130],"region":[393],"services":[450],"sectors":[738,759],"related_transactions":"","related_testimonials":"","contacts":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento - Livingstone Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento\" \/>\n<meta property=\"og:url\" content=\"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/\" \/>\n<meta property=\"og:site_name\" content=\"Livingstone Partners\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-25T13:16:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"630\" \/>\n\t<meta property=\"og:image:height\" content=\"428\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\",\"name\":\"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento - Livingstone Partners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"datePublished\":\"2016-09-08T04:00:00+00:00\",\"dateModified\":\"2026-06-25T13:16:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"contentUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"width\":630,\"height\":428},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Homepage\",\"item\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Transactions\",\"item\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/transaction\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#website\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/\",\"name\":\"Livingstone Partners\",\"description\":\"Deals Done Right.\",\"publisher\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#organization\",\"name\":\"Livingstone Partners\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/logo_livingstone.svg\",\"contentUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/logo_livingstone.svg\",\"caption\":\"Livingstone Partners\"},\"image\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/livingstone\\\/\"],\"description\":\"Livingstone is an independent, global M&A and debt advisory firm with a proven track record of delivering exceptional outcomes for private and public businesses and private equity investors.\",\"email\":\"marketing@livingstonepartners.com\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento - Livingstone Partners","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","og_locale":"it_IT","og_type":"article","og_title":"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento","og_url":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","og_site_name":"Livingstone Partners","article_modified_time":"2026-06-25T13:16:59+00:00","og_image":[{"width":630,"height":428,"url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Tempo di lettura stimato":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","url":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","name":"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento - Livingstone Partners","isPartOf":{"@id":"https:\/\/livingstonepartners.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage"},"image":{"@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage"},"thumbnailUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","datePublished":"2016-09-08T04:00:00+00:00","dateModified":"2026-06-25T13:16:59+00:00","breadcrumb":{"@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage","url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","contentUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","width":630,"height":428},{"@type":"BreadcrumbList","@id":"https:\/\/livingstonepartners.com\/it\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Homepage","item":"https:\/\/livingstonepartners.com\/it\/"},{"@type":"ListItem","position":2,"name":"Transactions","item":"https:\/\/livingstonepartners.com\/it\/transaction\/"},{"@type":"ListItem","position":3,"name":"Livingstone ha assistito Afni, leader nel settore dei servizi BPO, in successive operazioni di rifinanziamento"}]},{"@type":"WebSite","@id":"https:\/\/livingstonepartners.com\/it\/#website","url":"https:\/\/livingstonepartners.com\/it\/","name":"Livingstone Partners","description":"Deals Done Right.","publisher":{"@id":"https:\/\/livingstonepartners.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/livingstonepartners.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/livingstonepartners.com\/it\/#organization","name":"Livingstone Partners","url":"https:\/\/livingstonepartners.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/livingstonepartners.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/logo_livingstone.svg","contentUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/logo_livingstone.svg","caption":"Livingstone Partners"},"image":{"@id":"https:\/\/livingstonepartners.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/livingstone\/"],"description":"Livingstone is an independent, global M&A and debt advisory firm with a proven track record of delivering exceptional outcomes for private and public businesses and private equity investors.","email":"marketing@livingstonepartners.com"}]}},"_links":{"self":[{"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction\/12216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction"}],"about":[{"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/types\/transaction"}],"version-history":[{"count":1,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction\/12216\/revisions"}],"predecessor-version":[{"id":68961,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction\/12216\/revisions\/68961"}],"acf:term":[{"embeddable":true,"taxonomy":"sector","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/sector\/759"},{"embeddable":true,"taxonomy":"sector","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/sector\/738"},{"embeddable":true,"taxonomy":"service","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/service\/450"},{"embeddable":true,"taxonomy":"region","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/region\/393"},{"embeddable":true,"taxonomy":"transaction-type","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction-type\/1130"},{"embeddable":true,"taxonomy":"client-type","href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/client-type\/49"}],"acf:post":[{"embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/team-member\/1489"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/media\/3230"}],"wp:attachment":[{"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/media?parent=12216"}],"wp:term":[{"taxonomy":"client-type","embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/client-type?post=12216"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/region?post=12216"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/sector?post=12216"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/service?post=12216"},{"taxonomy":"transaction-type","embeddable":true,"href":"https:\/\/livingstonepartners.com\/it\/wp-json\/wp\/v2\/transaction-type?post=12216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}