{"id":6927,"date":"2016-09-08T00:00:00","date_gmt":"2016-09-08T04:00:00","guid":{"rendered":"https:\/\/livingstagenew.wpenginepowered.com\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/"},"modified":"2026-07-24T14:46:49","modified_gmt":"2026-07-24T18:46:49","slug":"livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni","status":"publish","type":"transaction","link":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","title":{"rendered":"Livingstone advises on successive refinancings for BPO industry leader Afni"},"content":{"rendered":"\n

Livingstone\u2019s Debt Advisory team is pleased to announce the refinancing of <\/strong>Afni, Inc.<\/strong><\/a> by <\/strong>Regions Bank<\/strong><\/a>.<\/strong><\/p>

Afni is a business process outsourcing (\u201cBPO\u201d) leader with operations centers across the U.S. and the Philippines.  The Company specializes in providing full customer lifecycle solutions for clients primarily in the Communications and Insurance industries. Afni\u2019s solutions are delivered through multiple customer channels including inbound voice, web chat, social media and back office processing. Since 1990, Afni has grown from 50 employees in Bloomington, IL to over 5,000 based in seven office locations around the world.<\/p>

This is Livingstone\u2019s second debt advisory transaction with Afni, having previously secured financing for the Company from Newstar Financial in 2014. Afni\u2019s Chief Financial Officer Steve Czirjak<\/strong> commented on this recent transaction, noting: \u201cLivingstone has again secured another outstanding result for Afni and we look forward to working with our new commercial banking partner Regions Bank to execute on our growth plans.\u201d<\/em><\/p>

Afni marks Livingstone\u2019s seventh debt advisory transaction this year and comes on the heels of successful debt raises for a variety of family-owned and sponsor-backed companies. \u201cWe are always pleased to work with repeat clients and assist them throughout the lifecycle of their businesses.  Being both an M&A and Debt Advisory firm, our professionals can assist companies not only with the appropriate capital structure or refinancing but also with larger strategic initiatives, acquisitions, and the ultimate exit\u201d<\/em> commented Livingstone Partner <\/strong>Tom Lesch<\/strong><\/a>.<\/p>

The BPO sector is one particularly well known to Livingstone, with the recent closings of cross-border transactions including the sale of Grass Roots Group to Blackhawk Network Holdings and the sale of CSL to Iconiq Capital.<\/p>

\u201cWe have continued to see a lot of activity in the CRM industry, which we believe will drive increased financing and M&A opportunities. This transaction substantiates the liquidity in the market for strong middle-market companies in the call center industry,\u201d<\/em> commented Brennan Libbey<\/strong><\/a>, Livingstone Partner and Business Services team leader<\/strong>.<\/p>

 <\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":3230,"template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"client-type":[],"region":[],"sector":[],"service":[],"transaction-type":[],"class_list":["post-6927","transaction","type-transaction","status-publish","has-post-thumbnail","hentry"],"acf":{"team_members":[1048],"date":"20160908","client_type":55,"type":[1098],"region":[366],"services":[429],"sectors":[577,598],"related_transactions":"","related_testimonials":"","contacts":""},"yoast_head":"\nLivingstone advises on successive refinancings for BPO industry leader Afni - Livingstone Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livingstone advises on successive refinancings for BPO industry leader Afni\" \/>\n<meta property=\"og:url\" content=\"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/\" \/>\n<meta property=\"og:site_name\" content=\"Livingstone Partners\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-24T18:46:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"630\" \/>\n\t<meta property=\"og:image:height\" content=\"428\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\",\"name\":\"Livingstone advises on successive refinancings for BPO industry leader Afni - Livingstone Partners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"datePublished\":\"2016-09-08T04:00:00+00:00\",\"dateModified\":\"2026-07-24T18:46:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#primaryimage\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"contentUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/c88ff834.jpg\",\"width\":630,\"height\":428},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Homepage\",\"item\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Transactions\",\"item\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/transaction\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Livingstone advises on successive refinancings for BPO industry leader Afni\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#website\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/\",\"name\":\"Livingstone Partners\",\"description\":\"Deals Done Right.\",\"publisher\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#organization\",\"name\":\"Livingstone Partners\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/logo_livingstone.svg\",\"contentUrl\":\"https:\\\/\\\/livingstonepartners.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/logo_livingstone.svg\",\"caption\":\"Livingstone Partners\"},\"image\":{\"@id\":\"https:\\\/\\\/livingstonepartners.com\\\/nl\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/livingstone\\\/\"],\"description\":\"Livingstone is an independent, global M&A and debt advisory firm with a proven track record of delivering exceptional outcomes for private and public businesses and private equity investors.\",\"email\":\"marketing@livingstonepartners.com\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Livingstone advises on successive refinancings for BPO industry leader Afni - Livingstone Partners","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","og_locale":"nl_NL","og_type":"article","og_title":"Livingstone advises on successive refinancings for BPO industry leader Afni","og_url":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","og_site_name":"Livingstone Partners","article_modified_time":"2026-07-24T18:46:49+00:00","og_image":[{"width":630,"height":428,"url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"2 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","url":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/","name":"Livingstone advises on successive refinancings for BPO industry leader Afni - Livingstone Partners","isPartOf":{"@id":"https:\/\/livingstonepartners.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage"},"image":{"@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage"},"thumbnailUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","datePublished":"2016-09-08T04:00:00+00:00","dateModified":"2026-07-24T18:46:49+00:00","breadcrumb":{"@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#primaryimage","url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","contentUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/c88ff834.jpg","width":630,"height":428},{"@type":"BreadcrumbList","@id":"https:\/\/livingstonepartners.com\/nl\/transaction\/livingstone-advises-on-successive-refinancings-for-bpo-industry-leader-afni\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Homepage","item":"https:\/\/livingstonepartners.com\/nl\/"},{"@type":"ListItem","position":2,"name":"Transactions","item":"https:\/\/livingstonepartners.com\/nl\/transaction\/"},{"@type":"ListItem","position":3,"name":"Livingstone advises on successive refinancings for BPO industry leader Afni"}]},{"@type":"WebSite","@id":"https:\/\/livingstonepartners.com\/nl\/#website","url":"https:\/\/livingstonepartners.com\/nl\/","name":"Livingstone Partners","description":"Deals Done Right.","publisher":{"@id":"https:\/\/livingstonepartners.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/livingstonepartners.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/livingstonepartners.com\/nl\/#organization","name":"Livingstone Partners","url":"https:\/\/livingstonepartners.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/livingstonepartners.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/logo_livingstone.svg","contentUrl":"https:\/\/livingstonepartners.com\/wp-content\/uploads\/2026\/05\/logo_livingstone.svg","caption":"Livingstone Partners"},"image":{"@id":"https:\/\/livingstonepartners.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/livingstone\/"],"description":"Livingstone is an independent, global M&A and debt advisory firm with a proven track record of delivering exceptional outcomes for private and public businesses and private equity investors.","email":"marketing@livingstonepartners.com"}]}},"_links":{"self":[{"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction\/6927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction"}],"about":[{"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/types\/transaction"}],"version-history":[{"count":2,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction\/6927\/revisions"}],"predecessor-version":[{"id":87997,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction\/6927\/revisions\/87997"}],"acf:term":[{"embeddable":true,"taxonomy":"sector","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/sector\/598"},{"embeddable":true,"taxonomy":"sector","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/sector\/577"},{"embeddable":true,"taxonomy":"service","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/service\/429"},{"embeddable":true,"taxonomy":"region","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/region\/366"},{"embeddable":true,"taxonomy":"transaction-type","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction-type\/1098"},{"embeddable":true,"taxonomy":"client-type","href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/client-type\/55"}],"acf:post":[{"embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/team-member\/1048"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/media\/3230"}],"wp:attachment":[{"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/media?parent=6927"}],"wp:term":[{"taxonomy":"client-type","embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/client-type?post=6927"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/region?post=6927"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/sector?post=6927"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/service?post=6927"},{"taxonomy":"transaction-type","embeddable":true,"href":"https:\/\/livingstonepartners.com\/nl\/wp-json\/wp\/v2\/transaction-type?post=6927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}